Andy Wolf fixing computer
John Anderson assisting on computer
Grant Blesma on Phone Support
Grant Wright fixing computer

Technology Services

The office of Technology Services provides a variety of technical support within TBAISD and also for local districts.  Requests for support can be entered by employees using an online service request.

TBAISD Technology Services Newsletters

 

Summer 2019


TBAISD Technology Services Scheduled Maintenance

If you would like to subscribe to our TBAISD Technology Services Scheduled Maintenance Window Calendar click here

For computer and network operations to operate at peak efficiency the TBAISD technical team needs to perform regular maintenance. Maintenance nights are scheduled the 2nd and 4th Thursday of each month beginning at 6:15 PM. Typical “down” time is 1-2 hours. We will strive to have all systems back to normal operation by 6:00 AM the following day. During these times applications may have intermittent availability. Though most applications would only be down for a brief time during the maintenance window, services requiring downtime of more than one hour will be designated as “extended maintenance.”

The following applications will undergo monthly scheduled maintenance:

  • TBAISD Portal/Google Apps
  • Email
  • Meal Magic (food service)
  • Moodle
  • Network/Internet
  • PowerSchool (PowerSchool Admin, PowerTeacher, Parent Portal)
  • Ensemble (Video Server)
  • JAMF (iPad Management)
  • SysAid - Support Desk Ticketing System
  • H: Drives, T: Drive, Student Drives

This webpage serves as a public reminder of TBAISD scheduled maintenance and network outages.  The ISD is not responsible for work lost during these outages. Thank you for your understanding and cooperation. Notice (April 2019)

Technology Services Department

Name
Building
Position
Phone
John Anderson
Career-Tech Center
Senior Technology Support Spec
231.922.6396
Grant Blesma
Career-Tech Center
Technology Operations Manager
231.922.6384
Benjamin Courtade
Elk Rapids High School
Computer Technician
231.264.8642
Mark Fink
Career-Tech Center
Technology Support Specialist
231.922.6306
Kenneth Graham
Forest Area Community Schools
Computer Technician
231.369.2284 x 160
Ben Hanes
Administration Building
Technology Support Specialist
231.922.6394
Christina Hay
Administration Building
Technology Support Specialist
231.922.6580
Bernard Killeen
Benzie Central High School
Computer Technician
231.882.9653 x2207
Kevin Kobylski
Kingsley High School
Computer Technician
231-263.6262 x 3024
Chris Nuckels
Administration Building
Data Team Manager
231.922.6494
Douglas Olson
Administration Building
Technology Systems Manager
231.922.6343
Brandi Reynolds
Administration Building
Director of Technology
231.922.6280
John Scatena
Administration Building
Computer Technician
231.922.6666
Robert Silvernail
Buckley Schools
Technology Support Specialist
Walker Thompson
Administration Building
Technology Support Specialist
231-922-6301
Spencer Triplett
Administration Building
Computer Technician
231.922.6395
Andy Wolfe
Career-Tech Center
Technology Systems Admin - Networks
231.922.7810

For information regarding the purchase of technology equipment, please log into the Staff Intranet and navigate to the Technology Services page.